At LGTS, we understand that sometimes things don't work out as expected. If you are not completely satisfied with your purchase, we offer a straightforward refund process. To be eligible for a refund, please contact us within [Number] days of receiving your order, and ensure the item is in its original condition, unused, and with all original packaging and tags. Certain items, such as [List any non-refundable items], may not be eligible for a refund.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed and credited back to your original payment method within [Number] business days. Please note that shipping costs are non-refundable, and you will be responsible for return shipping fees unless the return is due to our error. We recommend using a trackable shipping method to ensure your return reaches us.
LGTS reserves the right to refuse a refund if the returned item does not meet the eligibility criteria. In such cases, the item will be returned to you at your expense. If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our products and services.